Maropost ID Password Reset Notice

Incident Report for Maropost Marketing Cloud

Resolved

As a precautionary security measure, Maropost initiated a password reset for Maropost ID users.

When signing in, users may be prompted to reset their password before they can continue accessing their Maropost products.

The majority of users are able to complete the password reset successfully. However, we are aware that some users may not receive the password reset email and may therefore be unable to complete the reset or access their platform.

If you are unable to access your account because you have not received the password reset email, please lodge a Support request using the form below and our team will assist you with regaining access:

Support Request:
https://share.hsforms.com/1PF2VNMWnS2al3GnLh8msNQrp8ms

Posted Sep 30, 2026 - 10:00 EDT