This scheduled window affects your account if your account ID is from 1 to 999 **ONLY**. If your account ID is from 1000 and upwards, then your account is NOT impacted.
A temporary service disruption is planned for Feb 18, 2023 at 1AM Eastern. During this time the following services will be unavailable:
- Application login
- API services
- Email response handling
- FTP services
- Journeys/Data Journeys
- Scheduled email campaigns
- Scheduled SMS campaigns
- Scheduled Mobile App messaging
- Mobile app session tracking
- Hosted landing pages
The purpose of this planned service disruption is to perform a significant upgrade to the backend database servers. This service upgrade will result in the databases running in a more efficient manner.
If you have any questions about whether your account will be impacted, please contact your Customer Success Manager.
Posted on
Feb 07, 2023 - 10:45 EST