Our engineering team has identified that the degraded Cloud cluster performance was caused by the improper configuration of a single client's Journey. We have paused the Journey and we are working with the client to optimize their configuration.
All systems should now be fully operational for all clients. Thank you for your patience as we worked through this.
If you continue to experience issues, Please submit a ticket with our support team via the contact form. https://support.maropost.com/hc/en-us/requests/new