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This page displays the current status of the Maropost Marketing Cloud platform. Subscribe to receive updates for planned maintenance and alerts for any unplanned disruptions in service.
App Cluster
Operational
Application
Operational
API Server
Operational
Cloud Cluster
Operational
Application
Operational
API Server
Operational
Cloud1 Cluster
Operational
Application
Operational
API Server
Operational
CA1 Cluster
Operational
Application
Operational
API Server
Operational
EU1 Cluster
Operational
Application
Operational
API Server
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Platform Upgrade Sep 24, 2025 01:30-01:45 EDT
There is a scheduled platform upgrade for Maropost Marketing Cloud that will result in a temporary service disruption. The only components affected are the native integrations between Marketing Cloud and select eCommerce platforms.
AFFECTED INTEGRATIONS
=================
- Shopify: Syncs/webhooks will pause, outbound updates and Abandoned Cart journeys will be delayed
- Neto: Order/customer/product syncs will pause, Abandoned Cart journeys will be delayed
- Retail Express: POS/retail data syncs and real-time lookups will pause
- Keap: Contact/tag/transaction/form/ecommerce imports will pause
- ClickBank: Cart notifications will pause, Abandoned Cart journeys will be delayed
- Integration management: Cannot create/edit connections or OAuth flows during the window
NOT AFFECTED
==========
- Core Marketing Cloud (email/SMS, campaigns, journeys, landing pages), direct APIs, and SFTP imports/exports will continue normally.
ACTION REQUIRED
============
Verify your integrations afterward and re-run any failed jobs if needed. Queued work will resume automatically.
If you have questions or concerns, please contact your customer support representative or reach out to support@maropost.com.
Posted on Sep 16, 2025 - 13:52 EDT
AFFECTED INTEGRATIONS
=================
- Shopify: Syncs/webhooks will pause, outbound updates and Abandoned Cart journeys will be delayed
- Neto: Order/customer/product syncs will pause, Abandoned Cart journeys will be delayed
- Retail Express: POS/retail data syncs and real-time lookups will pause
- Keap: Contact/tag/transaction/form/ecommerce imports will pause
- ClickBank: Cart notifications will pause, Abandoned Cart journeys will be delayed
- Integration management: Cannot create/edit connections or OAuth flows during the window
NOT AFFECTED
==========
- Core Marketing Cloud (email/SMS, campaigns, journeys, landing pages), direct APIs, and SFTP imports/exports will continue normally.
ACTION REQUIRED
============
Verify your integrations afterward and re-run any failed jobs if needed. Queued work will resume automatically.
If you have questions or concerns, please contact your customer support representative or reach out to support@maropost.com.
Posted on Sep 16, 2025 - 13:52 EDT